Shipping policy

At MAYS SHOP, we are committed to delivering your orders safely and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed, you will receive a confirmation email with tracking details (if available).

Shipping Times

Estimated delivery times vary depending on your location and shipping method. Typical delivery times are:

  • Standard Shipping: 7–15 business days

  • Express Shipping (if available): 5–10 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout and displayed before payment is completed. Rates may vary depending on the destination, order size, and shipping method selected.

Shipping Locations

We currently ship to selected locations. Availability may vary depending on the product and destination. If we are unable to ship to your location, you will be notified during checkout.

Tracking Information

Once your order has shipped, tracking details will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking information to update.

Customs, Duties & Taxes

Customs fees, duties, or taxes may apply depending on your location. These charges are the responsibility of the customer and are not included in the product price or shipping fee.

Incorrect Address

Please ensure that all shipping details are accurate at checkout. MAYS SHOP is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If an order is returned due to an incorrect address, additional shipping fees may apply to resend the order.

Lost or Delayed Packages

If your order is delayed or appears lost in transit, please contact us. We will work with the shipping carrier to investigate and assist you.

MAYS SHOP is not responsible for delays caused by shipping carriers, customs clearance, or factors beyond our control.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the damage. We will review the case and offer an appropriate solution.

Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page and will apply to future orders.

Contact Us

If you have any questions regarding shipping or delivery, please contact us through our Contact Us page. Our support team will be happy to assist you.